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![]() If after trying the steps prescribed by the Autodesk agent do not resolve the issue, you will need to contact Autodesk’s Education Customer Support using this link – click here. Please follow the directions linked and, if you are still unable to proceed with account creation or software download, continue with the troubleshooting below. That having been said, Autodesk does have a walkthrough for resolving the issue posted here. Unfortunately, the expired link issue you have encountered can only be resolved by Autodesk. If you are unable to use the same information, please continue with the troubleshooting below. If you are able to use the same information, your account was not successfully created and you should be able to continue normally through the instructions. If you are unable to sign in: try creating your account again.Once complete, continue with the instructions in the ‘Download’ section where you left off. Autodesk will stop you during the process to gather the omitted information, at which point you will need to backtrack to complete the ‘Registration’ and ‘Verification’ instructions. After signing in, pick-up with the instructions at the ‘Download’ section above. If you are able to sign in: it is the more benign issue – your account has been created, but Autodesk hasn’t gathered all the required information skipped during the registration (and verification) process due to the website not responding properly. ![]() ![]() Click Restart Access link in the personalized banner notification.Īny product subscriptions that you hold will also be automatically extended for another year.Navigate to the Autodesk Education Community website, sign in to your account.If your access has already expired, you can restart your educational access by following the steps below: Once you confirm your eligibility, your access will be automatically extended for another year.Click Renew Now link in the personalized banner notification.Navigate to the Autodesk Education Community website and sign in to your account.Ensure you are still eligible for educational access by reviewing Autodesk’s eligibility requirements.To renew your educational access, please follow the instructions provided below: Educational access to Autodesk software is managed on an annual basis 30 days prior to your access expiration, Autodesk will send an email notifying you that your annual access is coming to an end.
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